Terms and Conditions

City Girl Consignment sells authentic designer items and does not accept, sell, or tolerate counterfeit products. Our well-trained staff extensively inspects the items we accept and utilizes the outside expert authentication services available. Despite this detailed authentication process, we offer a 100% MONEY BACK AUTHENTICITY GUARANTEE for our customers in order to ensure a worry-free experience.

We encourage our customers to read the descriptions and view the photos closely before purchasing an item. Any questions may be sent to citygirlpb@gmail.com. Please note: the colors of an item may vary slightly due to lighting and screen calibration.

Brand Names and Trademarks

Except where otherwise noted, the brands whose products we sell are not associated with City Girl Consignment, and the brand names are the trademarks of their respective owners. We are an independent dealer.

Errors

Every effort is made to ensure accurate information and prices for our products. However, typographical errors and mistakes may nevertheless occur. City Girl Consignment reserves the right to make corrections. In the instance that you have purchased a product based on misinformation, City Girl Consignment reserves the right to cancel the transaction with no further liability on its part.

All Sales are Final (Please continue reading for exceptions).

Please read the descriptions of each bag carefully and look at all of the photos and information provided. Please note the size. Coloring of bags can slightly change due to the varying monitor calibration. Contact us with any additional questions.

All of our handbags are guaranteed authentic, or you will receive a full refund.

If you wish to return your purchase because you feel that the handbag is not authentic, in order to receive a full refund please contact us within 7 days of receipt of your item(s). You will need to provide documentation that the item is not authentic. You can obtain documentation from a reputable, well-recognized authenticator or expert. Please read our Authenticity Guarantee for more detailed information.

If you have any questions about a purchase or about a return, please feel free to contact us via email.

We take great pride in the products we sell and the job we do. We are very grateful for our customers. Thank you for shopping with City Girl!

Shipping

Items are shipped via USPS or FedEx depending upon location.

UPS and USPS shipping

  • Domestic Standard:  1-5 Business Days, Free Shipping
  • Alaska & Hawaii: 6-10 Business Days, Free Shipping
  • Expedited (2 day): 2 Business Days, $35
  • In Store Local Pickup: 1-2 Business Days, Free